We hope that the information provided below will
answer your question. If your question is not answered, please
do not hesitate to contact us at:
or (Toll Free) 1-866-383-7833
Can you tell me more about My
individual My Heritage Book
is specially created for each individual child (one
recipient per book). All books have the child's name
throughout, a letter to the child from the person(s)
purchasing the book, a brief introduction about Americans
having different heritages, and space for the child to fill
in his or her family's own traditions and family tree.
Each book can include up to four countries. The length of
the book will depend on the number of countries included.
While we want to be as specific as possible, particular
percentages (for example, if a child is 25% of one ethnicity
and 75% of another) cannot be taken into account. There will
always be an even amount of information among the countries.
For example, if Italy, Ireland, and Spain are chosen, each
will have the same amount of information as the others.
What if a child is one ethnicity (100%)?
child is 100% of any ethnicity, his/her
My Heritage Book
will be based only on the appropriate country. There will be
additional topics, along with beautiful illustrations for
Can I have more information on one country
Countries will always have an even amount of information.
Unfortunately, due to the amount of countries we are working
with, we cannot alter, add, or remove information from any
Can I order a book with more than 4 countries?
this time, the maximum number of countries that can be
included in My Heritage Book is four countries.
Can I order a book with a country that is not
listed on the Available Country List?
Absolutely! In order to do so, please contact us. A book
based on the country(ies) you select can be ordered, but
shipping time will vary depending on the number of requests
we receive at any given point. By contacting us, we can let
you know an approximate date of shipment.
Can I order one book with more than one
child's name included?
Yes, you may. While My Heritage Book
is intended to be a personalized keepsake for each
individual child, we realize that often times, siblings'
books will have the same countries. As such, we can now
accommodate requests to include multiple names in one book.
How can I view the artwork?
of the artwork is available for viewing by visiting our
Order Artwork page.
How can I order artwork?
Artwork can be ordered on this website by visiting our
Order Artwork page or by
contacting us to place your order over the telephone at
(Toll Free) 1-866-383-7833.
About Promotional Codes
How do I use a promotional code?
use a promotional code, order your book and/or artwork on
the website. At Check-Out, enter your promotional code when
Options and Fees
What is Standard Shipping and how much does it
Standard Shipping is by USPS Domestic Ground Shipping.
Orders should be received in approximately 3 weeks. The
shipping and handling rates will be determined at Check-Out
depending on the quantity ordered and the shipment location.
Do you offer Rush Shipping?
Unfortunately, at this time, rush shipping is not available.
How can I pay for my order?
accept Mastercard, Visa, and American Express. You can also
pay by check by calling and placing your order over the
telephone at (Toll Free) 1-866-383-7833.
When will I be charged for my order?
to the personalized nature of My Heritage Book, we must
authorize and charge your credit card upon receiving your
Is it safe to use my credit card on this Site?
it is! For security purposes, we encrypt your credit card
and order information using LinkPoint Secure Gateway.
LinkPoint Secure Gateway is an Internet standard and
protects you from "prying eyes" that might otherwise attempt
to steal personal information from you. This Gateway
protects all of your personal information at 128 bit SSL